“The talented team at Next Level Senior Living is unlike anyone I’ve encountered in the senior housing space. They don’t just manage buildings—they resurrect them. Their thinking is years ahead of the industry. Their bias for action, relentless drive, and deep operational expertise deliver results most people wouldn’t think possible. That seems silly, but I have witnessed it. They bring a shockingly refreshing honesty—there’s no fluff, no smoke and mirrors—just clarity, courage, and execution. Authenticity. Krista Brown, COO, is the true secret sauce. She brings the “meat to the sandwich”.

If i had to pinpoint it - what truly sets them apart is the culture they create. It’s loyal, it’s lasting, and it’s electric. They don’t just fix communities—they transform the people inside them. If you’re an owner who’s written off a property, or thinks your operation has plateaued, think again. Next Level is the team you call when everyone else tells you it can't be done. They are TRUE disruptors. They’re not just partners—they’re your unfair advantage.”

“The exceptional leadership team at Next Level Senior Living brings forward a level of clarity, consistency and out of the box thinking which is refreshing to be a part of.  Their industry changing “thought leadership” solves key challenges in an innovative and transformative way separating themselves from other consultants and property managers in the industry. For a true strategic partner, we would recommend any community who is struggling to regain financial stability, create an effective marketing strategy or generate a more cohesive cultural workforce to reach out to Next Level Senior Living for the changes they seek.”

Working alongside Michael Manuel, CEO of Next Level Senior Living, has been an exceptional experience. Michael played a crucial role while serving as management for our client, Spectrum Health, during a comprehensive IT infrastructure overhaul at their 14 Carefree Living assisted living facilities across Minnesota.

His unwavering leadership, strategic insight, and clear communication kept his team consistently engaged, ensuring seamless project execution. Michael’s hands-on approach in managing escalations, providing executive oversight, and articulating the significance of each initiative significantly contributed to our project's success.

Thanks to Michael's collaboration, we successfully upgraded internet connectivity, implemented SASE technology to upgrade network failover and replace outdated firewall equipment while improving overall cybersecurity posture.  Lastly, we modernized telecommunications across all locations by overlaying cloud communications services.  The entire effort resulted in simplifying vendor management and substantially reducing costs. I highly recommend Michael Manuel for any organization seeking a dedicated, results-driven executive who knows how to effectively lead transformative projects.